Privacy Policy

The entity responsible for the processing of your personal data is Element Projekt d.o.o., referred to as “us”, “we”, or “our” throughout this Privacy Policy. We are deeply committed to handling and protecting your data with utmost care and transparency. Your privacy matters to us so please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it.

By using the Site, you consent to the data practices described in this policy which covers the following key points:

1. Types of Personal Data: learn about the specific categories of personal data we collect and the reasons behind their collection.

When you engage with our site by registering or filling out a form, we collect pertinent information. Whether you are placing an order or registering, you might be prompted to provide your name or email address. However, you have the option to explore our site anonymously.

How do we Utilize Your Data?

The information we collect serves various purposes, contributing to an enhanced user experience. Here’s how we leverage this data:

• Personalized Experience: Your information aids us in tailoring our services to better meet your individual needs.
• Email Communication: The email address you provide during order processing may be used to send order-related updates or if you fill out a newsletter subscription form. Additionally, you might receive occasional company news, updates, or relevant product/service information. Unsubscribe instructions are provided at the bottom of each email.
• Phone call Communication: The mobile phone number you provide is used to contact or identify you. We can contact you using various applications for Chat such as Whatsapp or Viber for faster data exchange.
• Social Networks Communication: Facebook, Instagram, Linkedin or other similar networks we use to better understand the client’s needs or for sharing useful information. No image or text will be published or shared without the customer’s consent.
• Website Enhancement: Continous improvement of our website is fueled by the insights derived from the information and feedback we receive from you.
• Cookies: our website uses cookies and similar tracking technologies to collect and track information and to improve and analyze our Service. You can control cookies through your browser settings.
• Log Data: Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics. In addition, we may use third-party services such as Google Analytics that collect, monitor, and analyze this data to improve our services.
• Contests and Promotions: Information may be used for administering contests, promotions, surveys, or other site features.
• Transaction Processing: Any information provided, be it public or private, is utilized solely for delivering the product or service you’ve requested. We do not sell, exchange, transfer, or disclose your information without your explicit consent.
• Customer Service: Your data empowers us to respond more efficiently to your service requests and support needs.

2. Sharing Personal Data: Discover when and how we may share your personal data with other organizations.

• Data Sharing with Suplliers and Partners: To provide you with the products and services you seek, we may need to share personal data with travel providers, including airlines, hotels, holiday home landlords, yachts owners and transportations companies. We also collaborate with carefully selected service providers to assist us in various functions, such as IT services, sata storage, markering and payment processing. When we share your data, we ensure it is done securely, and out partners are prohibited from using your personal data for their marketing or any other purposes. We only share the minimum necessary information for our suppliers and partners to deliver their services.
• Sharing with Authorities: Certain travel situations may require us to disclose your personlal data to authorities for immigration, border control, security, and counter-terrorism purposes, as mandated by the legal reuirements of departure and estination countries, We may also share the necessary data with other authorities if compelled by law or permitted to do so.
• Third-party links: our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites.

3. Data Protection Measures: Read how we protect personal information

Safeguarding your personal data is a top priority. We implement security measures to protect your personal information from unauthorized access, against accidental loss, use, modification, and disclosure of your data. However, no method of transmission over the Internet or electronic storage is completely secure so we also urge you to play a role in data security, such as keeping passwords confidential if provided.

At Element Projekt, safeguarding your privacy is of paramount importance to us. We highly value and protect all personal data collected and processed as part of our daily operations. Our commitment to privacy aligns with the guidelines set forth in the General Data Protection Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016. This regulation ensures the protection of natural persons in the processing of personal data and the unrestricted movement of such data. Additionally, we adhere to the principles outlined in the Act on Implementation of the General Data Protection Regulation (Official Gazette 42/2018) and other pertinent laws governing the safeguarding of personal data. Rest assured that your trust in us is well-placed, and we are dedicated to maintaining the highest standards of privacy protection in compliance with all relevant regulations.

4. Access and Updates: Understand your options and rights for updating your personal data.

We are committed to protecting your privacy rights and ensuring that you have control over your personal data. If you have any questions or concerns about how your data is handled, please review our privacy policy or contact us for assistance. You have the right to update or delete your personal information. You can do it in written form by contacting us on our email. Upon request, we will securely update or delete your data in accordance with our data retention policies and legal obligations.

Controller and contact data

The Data Controller is ELEMENT PROJEKT d.o.o., Hektorovićeva 13, 21210 Solin, Croatia, OIB: 05871584773.

We acknowledge your rights concerning personal data and provide avenues for you to exercise these rights. You can assert your rights to access, rectification, erasure, restriction, portability, and objection, as well as request information personally. You may also opt-out of receiving communications from us at any time.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.

Contact us – Available Channels for Your Requests:

To make your requests, you can visit our registered office at ELEMENT PROJEKT d.o.o., Hektorovićeva 13, 21210 Solin, Croatia. Alternatively, you may choose to communicate via mail by sending your requests to the same address. If electronic communication is more convenient for you, feel free to reach out to us at booking@exclusive-adriatic.com

Rest assured, we are committed to ensuring that your rights are honoured and your queries promptly addressed.